COVID-19: Information and resources

We are following the recommendations and guidelines issued by the regional public health department (Direction régionale de Santé publique de Montréal), which provides hygiene directives and measures to take in case you are experiencing symptoms related to COVID-19.

Latest news

Status of municipal sites and services

Montréal is at Level 4 – maximum alert (red zone). The situation requires changes to our services until further notice.

See a list of open sites and available services.


Wearing a face covering is mandatory for people ages 10 and over in enclosed or partially enclosed public places. Learn more[1]


Important numbers 

1 877 644-4545: Government hotline for COVID-19 

311: Information concerning Montréal municipal facilities and services 

211: Multilingual social and community resource

1 800 363-9010: SOS domestic abuse (24/7)


Information about testing clinics is available at this address[2].

Youth work

La Direction régionale de santé publique du CIUSSS du Centre-Sud-de-l’Île-de-Montréal and the city have jointly produced a guide for youth workers to support them in their work: Assistance Guide for Youth Workers[3] (in French)

Report a situation

Montréal’s police department (SPVM) offers the option to report a situation online[4].

For all emergencies, or to report an imminent danger to yourself or others, call 911.


Although the city is taking the necessary measures to maintain services to the public and to protect the health and well-being of its population, this would not be possible without the collaboration of all parties involved in handling the current situation:

Multilingual information

Fact sheets

Other tools

Deadlines extended

  • The annual increase in parking fees has been suspended.

Assistance measures offered by the city

Assistance to businesses

Montréal’s businesses are dealing with tough times. Many sectors are feeling the effects of the pandemic. To support its economy, the city is launching a series of programs and measures for merchants, private companies/collectives and support organizations.

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